Subscription billing made easy
We Power the World’s top Social Media Growth Brands
Social Growth provides the subscription management infrastructure used by global leaders in Social Media Marketing. In addition to software, hardware and consulting, we also provide payment processing services.
If you’re on this page - you’re probably a client. Click the button below to get more info about our service, or to manage your subscription.
Customer care is our #1 priority
The customer always comes first. Choose any of the options below to get in touch with a Customer Success Manager.
Solving problems is at the very core of our business philosophy. How can we help?
Billing can be complicated - but it doesn’t have to be. Social Growth Support Agents are here to help both our partners and their customers resolve any issues related to billing, subscription management or renewals.
If you need any assistance with your social media growth subscription, our team is always just a click away.
Frequently asked questions
If you have additional questions contact one of our support specialists.
What is Social Growth?
Social Growth is a subscription management solution for brands specializing in the Social Media Marketing field. We provide the necessary infrastructure for brands to effectively manage subscription billing, and take their SaaS products to the next level.
How can I apply to work with Social Growth?
We’re always looking to grow our network and help our clients create a scalable, efficient SaaS business model. Send us an email with your inquiry at [email protected] and we’ll connect you with a sales specialist.
How can I get an invoice for my charge?
Each of our partners is able to issue invoices to their subscribers, either through their product dashboard or customer support. If, for any reason, you are not able to get an invoice directly from them, simply contact our support team via live chat or email us at [email protected] to request your invoice.
I do not know what service I was charged for.
Our partners generally offer Instagram, TikTok or LinkedIn growth, promotion and marketing services. If you’re seeing a socialgrowthpay.com URL on your charge, you’re definitely subscribed to one of our partners. In case you’re not sure what service you’re subscribed for, you can contact our team for more details. Email us at [email protected], or chat with our agents on the website live chat. Of course - calls are an option as well.
I want to reactivate my subscription.
Growth services and software are complicated. Each of our partners has a different setup and business model, so we are not able to reactivate expired or canceled subscriptions. Please contact our partners directly for anything related to reactivations.
I want to cancel a subscription.
Our partners are contractually obligated to assist their subscribers with cancellations and to maintain a high level of responsiveness and customer support quality. If you are having difficulties canceling your subscription, please reach out to our team directly and we will be happy to help. You can schedule a call, request assistance via live chat, or email us at [email protected]